Effective Date: 2024-06-01
Thank you for using Sentivize. We understand the importance of protecting your personal and medical information.
This Security Policy explains how we ensure the security and confidentiality of your data when you visit our
website and use our services.
Data Security Measures
- HIPAA Equivalence: We implement safeguards that are designed to be equivalent to those required under HIPAA
compliance standards.
- Secure Transmission: We use industry-standard encryption protocols to ensure the secure transmission of your
data between your device and our servers. This helps protect your information from unauthorized access or
interception.
- Access Control: We employ stringent access control measures to limit access to your data. Only authorized
personnel, such as healthcare professionals involved in your care, have access to your information, and
their access is strictly regulated and monitored.
- Data Storage: Your personal and medical information is stored on secure servers with multiple layers of
protection. These servers are housed in highly secure data centers, and we regularly monitor and update our
systems to maintain the highest level of security.
- System Audits: We conduct regular audits of our systems to identify and address any potential
vulnerabilities or security risks. This helps us ensure the ongoing security and integrity of your data.
- Employee Training: Our team members undergo comprehensive training on data security and privacy best
practices. They are aware of their responsibilities in handling and protecting your information and are
committed to maintaining the confidentiality of your data.
Data Breach Response
In the unlikely event of a data breach, we have established incident response procedures to promptly address and
mitigate any potential impact. Our team is trained to respond quickly and effectively to minimize any harm and
notify the appropriate authorities and individuals affected, as required by law.
Third-Party Security
When we work with third-party service providers or vendors, we carefully evaluate their security practices to
ensure they meet our stringent standards. We only engage with trusted partners who demonstrate a commitment to
data security and compliance with applicable regulations.
Your Role in Security
While we take extensive measures to protect your data, your active participation is essential in maintaining the
security of your information. We recommend the following:
- Use Strong Passwords: Choose unique, strong passwords and regularly update them. Avoid using easily
guessable information.
- Be Cautious with Sharing: Be cautious when sharing your personal or medical information online or through
other means. Only provide the essential information to trusted sources.
- Keep Software Updated: Keep your devices and software up to date with the latest security patches and
updates.
- Report Suspicious Activity: If you notice any suspicious activity or have concerns about the security of
your information, please contact our customer support team immediately.
Contact Us
If you have any questions, comments, or concerns about this Security Policy or our security practices, please
contact us at help@sentivize.com. We are here to assist you and address
any concerns you may have.
We understand that your privacy and the security of your personal and medical information are of utmost
importance. Rest assured that we are committed to maintaining a secure environment and protecting your data.
Please read this policy carefully and contact us if you have any questions or concerns.
