Effective Date: 2024-06-01
Thank you for using Sentivize. We understand the importance of your privacy and are committed to protecting your
personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you
visit our website and use our services.
Information We Collect
- Personal Information: When you interact with our website or use our services, we may collect certain
personal information that you provide voluntarily. This may include your name, age, gender, email address,
and any other information you choose to provide.
- Medical Information: We may also collect medical information about your Medicare account, health conditions,
prescriptions, and treatments. This information is necessary to provide your healthcare providers with your
healthcare data so they can ensure your safety, health, and well-being.
How We Use Your Information
- Providing Services: We use the information we collect to deliver and improve our software platform, ensuring
that it meets your healthcare provider's needs and expectations. This includes securely storing your medical
information and providing access to healthcare professionals involved in your care.
- Communication: We may use your contact information to send you important updates and other
healthcare-related communications. We respect your preferences and provide options to manage your
communication preferences.
Information Sharing
- Non-Sale of Information: We take your privacy seriously. To make our commitment clear, we do not and never
will sell, trade, or rent your personal or medical information to any vendors or third parties for marketing
purposes or for any other purpose.
- Trusted Healthcare Providers: With your consent, we will share your information with trusted healthcare
providers, such as doctors, nurses, and specialists, who are involved in your care. These providers are
bound by strict confidentiality agreements and are only permitted to access your information as necessary to
provide you with quality healthcare services.
- Withdrawal of Consent: If you withdraw your consent, we will stop processing your data and delete it, subject
to legal obligations. Please contact us to withdraw your consent.
- Dormant and Closed Accounts: We conduct period reviews of inactive users, and if your account becomes dormant
or is closed, your data will be securely deleted.
Data Security
We employ advanced security measures to protect your personal and medical information from unauthorized access,
disclosure, alteration, or loss. Our systems and processes are regularly updated to ensure the highest level of data
protection, and we implement safeguards that are designed to be equivalent to those required under HIPAA compliance
standards. You can view our official
Security Policy for more details on
how we protect your data.
Your Choices
You have the right to access, review, update, or delete your personal and medical information. If you have any
questions or need assistance with managing your information, please contact our customer support team using the
contact information provided at the end of this Privacy Policy.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be
effective immediately upon posting the updated Privacy Policy on our website. We recommend reviewing this
Privacy Policy periodically for any updates.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please
contact us at help@sentivize.com. We are here to assist you and address
any concerns you may have.
By using our website and services, you signify your acceptance of this Privacy Policy. We value your trust and
are committed to protecting your privacy and ensuring the confidentiality of your personal and medical
information. Please read this policy carefully and contact us if you have any questions or concerns.
